Job Description

Waiting Staff
 

You will perform the following daily tasks:

Daily duties

• Fill sauce pots and bring them out to order or at beginning of session.
• Ensure all salt, pepper, vinegar pots are clean and topped up.
• Ensure menus and place mats are clean.
• Keep rollup cutlery stocks topped up.
• Welcome and seat customers and hand menus to them showing position of fixed price menus.
• Talk to guests about the menu and drinks and recommend additions.
• Take customers' orders and pass them to kitchen staff
• Pour and serve drinks for seated customers
• Add cutlery as and when required at table e.g. for soup, starters or steaks.
• Lay tables when diners are eating in the bar
• Serve food.
• Clear tables and return dishes and cutlery to the kitchen.
• Scrape plates and stack them on the side ready to be washed on return to kitchen.
• Attempt to ‘up’ sell customers puddings, coffee or liqueur coffees.
• Make coffees.
• Prepare puddings when kitchen staff are busy.
• Make up bills and present them to customers
• Take payments for goods using money, cheques and credit cards
• Take restaurant reservations.
• Relay tables after use, and at the end of the evening, excepting breakfast tables.
• Prepare tables for breakfast when required.
• Be present so that customers can ask you questions and you can deal with them quickly. Do not hang around in the kitchen.
• When not busy, in dining room try to keep both bar, dining room and outside areas tidy, collecting glasses picking up rubbish.
• When not busy, to tidy cupboards and drawers in the dining room.
• Washing skirting boards, light switches shelves in the dining room.
• Make suggestions to improve the standards of service given to our clientele, reduce waste and improve general business profitability.